How feeld.ai Solves These Operational Challenges
How feeld.ai Solves These Operational Challenges
Transforms HVAC Maintenance in Commercial Facilities
Deliver exceptional service, automate task cycles, and scale contract execution with precision.
The Industry Context
HVAC service providers managing commercial facilities face increasing expectations for uptime, energy efficiency, and tenant satisfaction — all while operating under tight SLAs, lean field teams, and rising operational costs.
Whether you're maintaining 20 or 2,000 buildings, the challenges remain consistent:
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Missed or delayed scheduled visits
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Inconsistent technician performance
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Paper-based service logs slowing down invoicing
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Poor visibility into site-wide task execution
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Rising SLA breach penalties
Feeld.ai provides a field service infrastructure designed to centralize operations, digitize execution, and drive performance consistency at scale.
Typical HVAC Service Scenarios in Commercial Buildings
Quarterly HVAC unit servicing per lease agreement
Inspection of AHUs, chillers, cooling towers in multi-storey buildings
Emergency repair of rooftop units or VRF systems
Multi-site contract execution across corporate campuses or retail chains
Seasonal filter and coil cleaning before winter/summer loads
How Feeld.ai Addresses These Operational Pain Points
Automated Scheduling for Contract-Based Maintenance
Service managers define contract frequency and service scope per site — Feeld.ai handles the rest.
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Monthly, quarterly, and seasonal job creation
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Auto-assignment to certified HVAC technicians based on availability and proximity
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Bulk scheduling for national or regional property portfolios
Result:
No more missed site visits. Every task aligned to SLA, every technician assigned proactively.
Mobile App for Technicians — On-Site, Real-Time, Paper-Free
Whether it's a rooftop unit or basement AHU, your technician receives:
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Job details with site access instructions
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Equipment-specific SOPs and safety procedures
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Dynamic checklists with visual validations
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Offline functionality for basements or low-connectivity zones
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Digital customer sign-off via OTP or signature
Bonus:
Photos, voice notes, part scans, and time logs are captured instantly.
AI Assistant (AURA) for Instant On-Site Support
Technicians can query Feeld.ai’s intelligent assistant for real-time guidance:
“What’s the refrigerant spec for Daikin Model X72?” “Show me past maintenance logs for this unit.”
AURA responds using your internal documentation, past service records, and manufacturer guidelines.
Result:
Fewer support calls, faster task completion, and reduced escalations.
Multi-Site Performance Visibility for Operations Teams
With Feeld.ai, managers can track:
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Which buildings are due or overdue for service
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Technician performance per site, region, or client
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SLA adherence per service contract
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Response times for emergency call-outs
View everything in a unified dashboard — by customer, geography, or contract type.
Result:
No spreadsheets. No fragmented reporting. Just actionable visibility.
Automated Invoicing, Service Logs & Client Reports
Feeld.ai generates:
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Completion reports (with photos, timestamps, and technician sign-off)
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Monthly client summaries for proof of service
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Auto-linked invoicing tied to contract billing terms
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Integration-ready outputs for your ERP or accounting system
Result:
Accelerated billing cycles, fewer disputes, and stronger customer trust.
Business Impact
Missed Services
Frequent missed services due to manual scheduling errors.
Missed services reduced to near-zero with automated scheduling
Response Times
Slow response times due to inefficient dispatch and delayed communication.
Response times improved by 30% with smart dispatch and alerts.
Billing Cycles
Long billing cycles due to delayed or incomplete documentation.
Billing cycles shortened by 40% with real-time documentation.
Technician Productivity
Low productivity due to unclear tasks and lack of support.
Productivity increased by 22% with AI support and checklists.
SLA Penalties
SLA penalties due to missed deadlines and lack of task tracking.
SLA penalties decreased with live SLA monitoring and task verification.
Looking to scale your HVAC service contracts without losing control?
Feeld.ai empowers HVAC companies to automate maintenance cycles, track performance in real-time, and deliver contract-compliant service across every site — with less friction and more precision.
Let’s show you how Feeld.ai can digitize your field service operations — from site visit to invoice.